FAQ
Frequently Asked Questions
Everything you need to know about MOJOCO.
The Product
Does MOJOCO need special wiring or installation?
None at all. MOJOCO plugs into any standard 110V wall outlet — the same outlets you use to charge your phone or run a lamp. No venting, no hookups, no electrician needed.
How long does a full load take to dry?
Most loads dry in 50–90 minutes depending on fabric type, load size, and room temperature. Lightweight fabrics like t-shirts and underwear dry faster; heavier items like jeans or towels take a bit longer.
How much laundry can it hold?
MOJOCO holds up to 6 lbs of laundry — roughly one week's worth of clothes for one person, or 3–4 outfits at a time.
Is it safe for all fabric types?
Yes. MOJOCO uses a gentle tumble-dry system safe for cotton, synthetics, blends, and delicates. We recommend checking your garment's care label as you would with any dryer.
What is UV Sanitize Mode?
UV Sanitize Mode uses UV-C light to eliminate bacteria and odors from your clothes — no heat required. Great for gym gear, travel clothes, or anything that needs a refresh between washes.
Is it loud?
MOJOCO operates at whisper-quiet levels — around 45dB, similar to a quiet library. Apartment and dorm safe.
Shipping & Orders
How long does shipping take?
Orders ship within 1–2 business days. Delivery takes 3–7 business days within the US. Expedited options are available at checkout.
Do you ship internationally?
Currently we ship within the United States. International shipping is coming soon — sign up for our email list to be notified.
How do I track my order?
You'll receive a tracking email as soon as your order ships. You can also track your order through the link in your confirmation email.
Returns & Warranty
What is your return policy?
We offer a 30-day no-questions-asked money-back guarantee. If you're not happy for any reason, contact us and we'll arrange a free return and full refund.
Does MOJOCO come with a warranty?
Yes — all MOJOCO units come with a 1-year manufacturer's warranty covering defects in materials and workmanship.
My unit isn't working. What do I do?
Contact our support team at mojoco.official@gmail and we'll make it right — fast. Most issues are resolved within 24 hours.